Privacy and Data – What You Need to Know
We retain your account history, transaction records and payment details for the period required by law — typically five to seven years for financial compliance. You can request deletion of non-essential data like old chat logs. Your login credentials and session tokens are cleared immediately.
Yes. Go to your account settings and tap the 'Data & Privacy' section, or contact support directly. We'll send you a report of all payment methods, transaction dates, amounts and verification records linked to your account within five business days.
No. Your account data, payment methods and betting history remain within pradaslot. We do not cross-reference or share your profile with other operators. Where local law requires, we report transaction totals to relevant authorities — never individual bet details.
Your password is hashed using industry-standard cryptography the moment you set it. We never store or view your password in readable form. If you forget it, you'll reset it by verifying your email or phone number; we cannot retrieve the original.
Local law requires us to verify your identity and address for account security and anti-fraud purposes. We use this to confirm you're eligible to play, prevent duplicate accounts and process withdrawals safely. Your address is encrypted and not shared with third parties.
Yes. In your account settings under 'Notifications,' uncheck promotional emails. You'll still receive critical messages about login attempts, withdrawals and account security. Email preferences apply within one hour.
No. The privacy policy applies equally to all Indonesia players regardless of location. Your local payment method — DANA, OVO, GoPay or QRIS — does not affect how we handle your data; the same encryption and retention rules apply everywhere.